Avaya NN44400-710 Manuel D’Utilisation

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Graphical displays
52
NN44400-710 Contact Center Performance Management
12 November 2010
 
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Click Submit to save your changes. The new chart appears in the system tree under 
Graphical Displays and the Graphical Display window refreshes.
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To create a public copy of your custom display, in the Type in the name of your public 
display box, type a name for the public display, and then click Make Public Copy
A copy of your display appears in the Public Graphical Displays folder.
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Creating a private collection
You can configure and save your favorite combination of data windows.
Prerequisites
Log on to Real-time reporting. See 
.
Procedure steps
Step
Action
1
In the Real-Time Reporting main window, select DisplaysAdd Graphical Display.
2
In the Name box, type the name of the new collection. This is the name that appears 
on the system tree. You can use only alphanumeric characters in the collection name; 
you cannot use special characters.
3
From the Server list, select the server on which to create and save the collection.
4
In the Element Type area, select All.
5
In the Presentation area, select Private Collection.
6
Click Edit Properties to configure the new collection. 
7
The Private Collection Properties window appears. From each display list, select a 
display to include in this collection. The display lists include all of the public displays 
and private displays saved on the selected server. You can choose a maximum of six 
different displays.
You must configure the graphical displays on the server before you can include them 
in your collection.
8
Click Submit to save your changes. 
The new collection appears on the system tree under Private Graphical Displays.
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