Avaya NN44400-114 Manuel D’Utilisation
NN44400-114 Contact Center Agent Desktop
2 December 2010
105
Web communications
4
Click Close.
5
Repeat
to close each additional Web communications contact.
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Sending the chat log in an e-mail message
If your Contact Center is licensed for e-mail, you can send a copy of the
completed text chat log by e-mail to the customer.
completed text chat log by e-mail to the customer.
Procedure steps
Step
Action
1
Below the conversation window, select the envelop icon or the check box next
to it to email the chat log to the customer.
to it to email the chat log to the customer.
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