Avaya NN44400-114 Manuel D’Utilisation

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Ensure that you understand how to use the spell-check feature. See 

.

After you review the customer contact, click Reply.

In the fax response window, accept the default To e-mail address, with the 
same e-mail address from which the message was sent. 

In the Subject box, accept the subject currently displayed or edit the subject.

Type the reply in the e-mail editor text box.

To sign the e-mail or to insert an automatic signature, click auto signature. 

If you use HTML text and you want to bold, underline, or italicize any text, 
select the text, and click the appropriate button to apply formatting. You cannot 
format plain text. 

To perform a spell check, click Check Spelling.

In the Agent Note box, type additional information about the contact or the 
customer. Only agents and supervisors can view the information in the Agent 
Note box.

Click Send.

Close the contact. If required, select a reason for closing the contact.

Close a fax message when the contact is complete. When you close a contact, 
select a Closed Reason code. The Closed Reason codes that appear apply to 
the contact type being closed.

Click Finish to complete the fax message.

Select a Closed Reason code that best describes the reason you closed your 
fax message.