Epson 1240U Manuel D’Utilisation

Problem Solving

If you’re having problems, this section answers some of the most common questions. 

■

Make sure your scanner is 
plugged into a power source. If 
you opened your host 
application before you plugged 
in your scanner, close your 
application and reopen it.

■

Check the cable connection or 
try using another USB cable.

■

If you get the message, “No 
push button scanner found,” 
unplug your scanner, shut down 
your computer, plug in your 
scanner, and then turn on your 
computer.

■

In Windows 2000, don’t select 

Block

 under 

Control Panel

, 

System

, 

Hardware

, 

Driver 

Signing

; select 

Ignore

 or 

Warn

 instead.

■

If you see an error message or 
the software doesn’t install 
correctly on Windows 2000, 

you may not have software 
installation privileges. See your 
system administrator.

■

If you are installing EPSON 
TWAIN in Windows 98, you 
may be prompted for the 
Windows 98 CD-ROM. If you 
are prompted and don’t have 
your Windows 98 CD-ROM, 
browse to the 

Sys

 folder on the 

scanner software CD-ROM to 
continue the installation.

Make sure the power cord is 
connected to the scanner and 
plugged into a power outlet. Also, 
check that the power outlet is 
working and provides sufficient 
power for the scanner. 

■

Make sure the power cord is 
connected to the scanner and 
plugged into a power outlet. 

basics.book  Page 57  Tuesday, October 24, 2000  9:53 AM