Epson 2450 Manuel D’Utilisation

Problem Solving

EPSON provides technical assistance 24 hours a day through the electronic support 
services and automated telephone services listed in the following table:

To speak to a technical support representative, dial (562) 276-4382 (U.S.) or 
(905) 709-3839 (Canada), 6 

AM

 to 6

PM

, Pacific Time, Monday through Friday. Toll 

or long distance charges may apply.

Before you call, please have the following information ready:

■

Product name (EPSON Perfection 2450 PHOTO) 

■

Product serial number (located on the back of the scanner)

■

Proof of purchase (such as a store receipt) and date of purchase

■

Computer configuration

■

Description of the problem

You can purchase supplies and accessories from the EPSON Store at (800) 873-7766 
or visit our web site at www.epsonstore.com (U.S. sales only). In Canada, please call 
(800) 873-7766 for dealer referral.

If you need help using another manufacturer’s software with an EPSON 
product, see the documentation for that software for technical support 
information.

World Wide 
Web

From the Internet, you can reach EPSON Support at 
http://support.epson.com. At this site, you can download drivers and 
other files, look at product documentation, access troubleshooting 
information, and receive technical advice through e-mail. 

Automated 
Telephone 
Services

A variety of automated help services are available 24 hours a day, seven 
days a week. To use these services, you must have a touch tone 
telephone and call (800) 922-8911. Your EPSON SoundAdvice

SM

 Express 

Code is 70365. Use this code to quickly select your scanner in 
SoundAdvice.

Perfection 2450.book  Page 42  Tuesday, September 18, 2001  3:16 PM