IBM R1 Manuel D’Utilisation

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Chapter 7 
Customization sets 
You can create what are in effect alternative versions of the application and send specified users 
to one or another of these rather than to the default interface when they log in. To do this, you 
copy the directories containing the files you want to change (or replace) into a directory structure 
that mimics your original, make your changes, and then, in the Administrator interface, specify 
the location of the customized files and the users to whom the interface that they define is 
applicable.  These alternative sets of files and the information concerning their location and use 
are called customization sets.  
The advantage of customization sets is that you can tailor the application’s look and feel and 
functionality for different sets of users rather than having to make global changes that affect all 
users. For example, you might want to create customization sets for different users based on their 
membership in one or the other of two different LDAP groups, providing one user interface and 
feature set for, say, users belonging to the Sales group and another for users in the Development 
group.  
A customization set can include custom versions of any or all of the following: 
•  The branding logo. This is the graphic that the application displays in the upper left 
corner of each page. 
•  Images. These GIF files include icons, buttons, bullets, and the like, which you can edit or 
replace.  
•  Help. See “Customizing Help” for a description of the Help system, how it works, and 
how you can customize it. 
•  Cascading Style Sheets (CSSs). These control such display attributes as color and font. 
•  JavaServer Pages (JSPs). See “Customizing JavaServer Pages” for a description of the 
various ways in which you can customize the application’s JSPs. 
•  E-mail and notification templates. These files contain the resourced static text that appears 
in e-mail and other messages in the application. 
•  Properties files. These files contain the resourced static text that appears elsewhere in the 
applicationlabels, button text, error message text, and so on. 
•  The logoff URL. This is URL of the page to which the user is sent when he or she logs out 
of the application.   
The information that you specify in the Administrator interface when you create a customization 
set on the LMM server is automatically communicated to the Delivery server (or servers). 
However, if you create a directory structure to hold custom files on the LMM server, you need to 
create a comparable structure on the Delivery server (or servers) and populate it with custom 
files if you want your changes to be uniform across the application. Similarly, if you have 
deployed the application such that some of the files the application uses are stored on an HTTP 
server, you need to copy their customized counterparts to the appropriate location or locations 
on that server. 
Creating a customization set 
The following steps assume that you’re creating a customization set on the LMM server for the 
users belonging to the LDAP group Sales and that, for simplicity, all the files of interest reside on 
the LMM server and that you want the customization set to use custom style sheets, images, 
resource strings and templates, and a customized Help system: 
 
 
Chapter 7: Customization sets  49