3com 3013 (3C13613) Manuel D’Utilisation

To take advantage of warranty and other service benefits, you must first register 
your product at 

. 3Com eSupport services are based 

on accounts that you create or have authorization to access. First time users must 
apply for a user name and password that provides access to a number of eSupport 
features including Product Registration, Repair Services, and Service Request.

To enhance response times or extend warranty benefits, contact 3Com or your 
authorized 3Com reseller. Value-added services can include 24x7 telephone 
technical support, software upgrades, onsite assistance or advance hardware 
replacement. Experienced engineers are available to manage your installation with 
minimal disruption to your network. Expert assessment and implementation 
services are offered to fill resource gaps and ensure the success of your networking 
projects. More information on 3Com Extended Warranty and Professional Services 
is available at 

Contact your authorized 3Com reseller or 3Com for additional product and 
support information.

You will find support tools posted on the 3Com web site at 

■

3Com Knowledgebase helps you troubleshoot 3Com products. This 
query-based interactive tool is located at 

and contains thousands of technical solutions written by 3Com support 
engineers. 

■

Connection Assistant helps you install, configure and troubleshoot 3Com 
desktop and server NICs, wireless cards and Bluetooth devices.  This diagnostic 
software is located at: 

Software Updates are the bug fix / maintenance releases for the version of 
software initially purchased with the product. In order to access these Software 
Updates you must first register your product on the 3Com web site at 

. 

First time users will need to apply for a user name and password. A link to 
software downloads can be found at 

, or under the 

Product Support heading at