3com 800ix-SMO Manuel D’Utilisation

3com

Chapter 6:

Troubleshooting your interactive
whiteboard system

Before you start

Locating status lights

Locating serial numbers

Determining you interactive whiteboard system’s status

Resolving interactive whiteboard issues

Resolving operation issues

Resolving connection issues

Resolving controller module issues

Resolving projector issues

Resolving projector errors

Your projector stops responding

The “Projector Overheated”, “Fan Failure” or “Color Wheel Failure” message appears

The “Lamp Failure” message appears

The projector Power and Service lights are off

Resolving image issues

Partial, scrolling or incorrectly displayed image

Unstable or flickering image

The image from your connected laptop computer isn’t projected

Unaligned projected image

Resolving audio issues

Resolving network communication issues

Resolving ECP issues

Accessing the service menu

Retrieving your password

Resetting the projector

Transporting your interactive whiteboard system

Chapter 6

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