Philips HD8752 Manuel D’Utilisation

54

This chapter summarizes the most common problems you could encoun-
ter with your machine. 
If you are unable to solve the problem with the information below, visit 
www.philips.com/support for a list of frequently asked questions or 
contact the Philips Saeco hotline in your country. 
The contact details can be found in the warranty booklet packed sepa-
rately or on www.philips.com/support.

Machine actions 

Causes 

Solutions

The machine does not turn on.

The machine is not connected to the electric 
network.

Connect the machine to the electric network.

The drip tray gets fi lled although no 
water is drained.

Sometimes water is drained automatically by 
the machine into the drip tray to manage the 
rinsing of the circuits and ensure optimum 
machine performance.

This is a standard operating procedure.

The red 

 icon is always displayed on 

the machine.

The coff ee grounds drawer was emptied with 
the machine off .

The coff ee grounds drawer must always be emp-
tied with the machine on. Wait until the 

 

icon is displayed before refi tting the drawer.

Coff ee is not hot enough.

The cups are cold.

Preheat the cups with hot water.

No hot water or steam is dispensed.

The hole of the steam wand is clogged.

Clean the hole of the steam wand using a pin.
Make sure that the machine is off  and 
has cooled down before performing this 
operation.

Automatic Milk Frother is dirty (if supplied).

Clean the Automatic Milk Frother.

Coff ee does not have enough crema.
(See note)

The blend is unsuitable, coff ee is not freshly 
roasted or the grind is too coarse.

Change coff ee blend or adjust the grind as 
explained in the section “Adjusting the Ceramic 
Coff ee Grinder”.

The machine takes a long time to warm 
up or the amount of water dispensed 
from the wand is too little.

The machine circuit is clogged by limescale.  Descale the machine. 

The brew group cannot be removed.

The brew group is out of place.

Turn on the machine. Close the service door. The 
brew group automatically returns to the initial 
position.

The coff ee grounds drawer is inserted.

Remove the coff ee grounds drawer before 
removing the brew group.

There is a lot of ground coff ee under 
the brew group. 

Coff ee is not suitable for automatic machines. It may be necessary to change the type of coff ee 

or the coff ee grinder settings.