DeLonghi 10.13 Manuel D’Utilisation

21

Below is a list of some of the possible malfunctions. 
If the problem cannot be resolved as described, contact Customer Services.

The coffee is not hot 

The cups were not preheated.

•  Enable the cup warmer, leave the cups at

least 20 minutes to warm up. 

•   Warm the cups by rinsing them with hot 

water (N.B. you can use the hot water 

function). 

The infuser has cooled down because 

2/3 minutes have elapsed since the last 

coffee was made.

Before making the coffee, warm the infuser by 

using the Rinsing function to perform a rinse 

cycle (page 10).

Low coffee temperature is set. 

In the menu, set a higher coffee temperature. 

The coffee is thin or not creamy 
enough. 

The coffee is ground too coarsely.

Turn the grinding adjustment dial one click an-

ticlockwise towards “1” while the coffee mill is 

in operation (fig. 12). 

Continue one click at a time until coffee delive-

ry is satisfactory. The effect is only visible after 

delivering 2 coffees (see the section: “adjusting 

the coffee mill” on page 12).

The coffee is unsuitable.

Use pre-ground coffee for espresso coffee ma-
kers

The coffee is delivered too slowly or a 
drop at a time. 

The coffee is ground too finely.

Turn the grinding adjustment dial one click 
clockwise towards “7” while the coffee mill is 
in operation (fig. 12). 
Continue one click at a time until coffee delive-
ry is satisfactory. The effect is only visible after 
delivering two coffees. (see the section “adju-
sting the coffee mill” on page 12).

GENERAL ALARM 

The inside of the appliance is very dirty. 

Clean the inside of the appliance thoroughly, 

as described in the section “Cleaning and 

maintenance”.  If the message is still displayed 

after cleaning, contact a service centre.

EMPTY CIRCUIT FILL CIRCUIT 

Hot water press OK

The water circuit is empty. 

Press OK to deliver water from the spout (A14) 

until it flows out normally. 

REPLACE FILTER

The water filter is exhausted.

Replace the filter or remove it as described in 
the section “Water filter”. 

SET DIAL TO CLEAN 

Milk has been delivered recently and the tubes 

inside the milk container must be cleaned. 

Turn the froth adjustment dial to CLEAN. 

INSERT WATER SPOUT 

The hot water spout is not inserted or is 

inserted incorrectly. 

Insert the water spout (D3) as far as it will go.

INSERT MILK CONTAINER

The milk container is not inserted correctly.

Insert the milk container (fig. 21) as far as it 

will go.