Avaya 555-233-223 Manuel D’Utilisation

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Avaya™ ATM WAN Survivable Processor Manager Installation and Configuration

Before you install Avaya™ ATM WAN Spare Processor Manager (ASP Manager), be sure that 
the computers you plan to install it on meet the hardware requirements listed in 

.

ASP Manager requires a functioning LAN or loop-back host to operate. The instructions in 
this section assume that your LAN is fully operational and that all ASP Manager computers 
can ping each other. In addition, to install ASP Manager, you must have a Windows login 
with Administrator privileges.

If your company has a support agreement with Avaya, then you need to install a modem and 
a copy of Symantec’s pcAnywhere on all computers that will host ASP Manager software. 
pcAnywhere enables Avaya service personnel to remotely troubleshoot and correct problems 
on your system. For the required version number of pcAnywhere, see 

. Once pcAnywhere is installed, contact Avaya’s Technical 

Service Center (TSC) (from the US: 1 800 242 2121; from outside the US, contact your Avaya 
representative or dealer.) Then give them the phone numbers or IP addresses they should use 
to access your ASP Manager computers. 

Finally, if you want to use ASP Manager’s E-mail notification feature, then the ASP Manager 
server computer must have access to the SMTP mail server that would be sending the E-mail.

Before you install a copy of Symantec’s pcAnywhere on any of your computers, read this 
section. 

You are responsible for the security of your data network and for preventing unauthorized 
individuals from accessing it. Therefore, exercise caution when using pcAnywhere. Having it 
installed does not pose a security risk; it must be up and running, and be configured to 
receive calls, before a remote user can enter the system. In addition, pcAnywhere offers a 
number of security features.