Sun Microsystems 817-3630-11 Manuel D’Utilisation

Appendix A

Troubleshooting

177

Unable to Mount Network Drive With Windows
Explorer Issue

If you cannot mount network drives with Windows Explorer, networking might not
be installed on the SunPCi III platform.

Try to log in to the network first. If you can reach the network from the Solaris side,
then go to the Start menu in the SunPCi III software and select Control Panel, then
double-click Network. Set up your SunPCi III installation on the network. Refer to
your Microsoft Windows documentation for more information.

If you still cannot connect to the network after logging in, you need to reinstall your
version of Microsoft Windows.

To log in to the network, follow this step:

●

Start the SunPCi III software and enter your user name and password when the
dialog box prompts you to log in to Microsoft Networking.

To log in to the network when you are already running SunPCi III software, follow
these steps:

1. Click Start and then choose Exit.

2. When the dialog box asks you whether you want to shut down or restart the

computer, click Restart.

3. When the Microsoft Networking dialog box appears, type your user name and

password.

You are now able to mount network drives. Refer to “Extended Drives and SunPCi
III Software” on page 128 for instructions on how to use Windows Explorer to map
network drives.

Unable to Mount Certain NFS Mount Points as a
Network Drive

When using supported Microsoft Windows operating systems, you can no longer
mount specific Solaris directories (NFS mount points) as a SunFSD network drive.
The Solaris directories that are not mountable are those autofs mount points which
display a zero available and a zero used disk blocks statistic when you use the

command.

This was incorrectly allowed in previous releases and would cause certain
applications to have access problems when accessing files and files in subdirectories.