Mercedes Benz 6515 6786 13 Manuel D’Utilisation

 

Tele Aid incorporates the following 
functions:



Emergency call



Roadside Assistance



Information call



Remote Door Unlock



Stolen Vehicle Recovery

The speaker volume of a Tele Aid call can 
be adjusted using the volume control on 
the COMAND (



page 110) or the 

æ 

and 

ç buttons on the multifunction 

steering wheel.

During a Tele Aid call, all audio sources are 
muted. The telephone is turned off and no 
SMS messages can be received or 
transmitted.

During a Tele Aid call, the used Network 
Type (“A” for analog network or “D” for 
digital network) and the signal strength are 
displayed on the lower right corner of the 
COMAND display.

An emergency call is initiated 
automatically in the event emergency 
tensioning devices (ETDs) or air bags are 
deployed. An emergency call can also be 
initiated manually by pressing the 

I 

button. Refer to your vehicle Operator’s 
Manual for additional information.

Once the emergency call is in progress, the 
indicator lamp in the 

I button will begin 

to flash. The message 

Connecting Call

 

appears on the display and all audio 
resources are muted. 
When the connection is established, the 
message 

Call

 

Connected

 appears on 

the display. A voice connection between 
the Response Center and the vehicle 
occupants is established soon after the 
emergency call has been initiated.

i

To use Tele Aid, the Tele Aid service 
must be subscribed to and properly 
activated. If you have any questions 
regarding activation, please call 
the Response Center at 1-800-756-
9018 (in the USA) or 1-888-923-8367 
(in Canada).

The Tele Aid system is operational 
provided the Tele Aid service was sub-
scribed to and properly activated. 
Additionally, the vehicle’s battery must 
be charged, properly connected, not 
damaged and cellular service and GPS 
coverage must be available.