Mercedes Benz 6515 6786 13 Manuel D’Utilisation

If the Tele Aid system could not establish a 
voice connection to the Mercedes-Benz 
Customer Assistance Center (e.g. the 
relevant cellular phone network is not 
available). The message 

Call failed

 

appears

.

Information calls can be terminated using 
the 

ì button on the multifunctional 

steering wheel or the 

K key on 

COMAND. The call can also be terminated 
by the Customer Assistance Center.
The COMAND reverts to the system last 
active before a Tele Aid call was initiated.

For the Tele Aid services Remote Door 
Unlock and Stolen Vehicle Recovery 
please refer to your vehicle Operator’s 
Manual for information.

i

During an active Information call, 
switching to another application (e.g. 
Navigation) is possible.