Samsung DA99-01906A Manuel D’Utilisation

the appliance is not 

operating at all or the 

temperature is too 

high.

•  Check that the power plug is correctly connected.
•  Is the temperature control on the front panel correctly set?
•  Does sun shine on the appliance or are there heat sources nearby?
•  Is the back of the appliance too near to the wall?

the food in the 

refrigerator is frozen.

•  Is the temperature control on the front panel set to the coldest 

temperature?

•  Is the surrounding temperature too low?
•  Did you store the food with a high water content in the coldest part of 

the fridge?

there are unusual 

noises.

•  Check that the appliance is installed on a stable, level floor.
•  Is the back of the appliance too near to the wall?
•  Have any foreign objects fallen behind or under the appliance?
•  Is the noise coming from the compressor in the appliance?
•  A ticking sound may be heard inside the appliance; this is normal. 
     This sound occurs when the various accessories contract or expand.

the front corners 

and sides of the 

appliance are warm 

and condensation 

starts to form.

•  Heat-proof pipes are installed in the front corners of the appliance to 

prevent condensation from forming.

     When the surrounding temperature rises, this may not always be 

effective. However, this is not abnormal.

•  In very humid weather, condensation may form on the outer surface 

of the appliance when the moisture in the air comes into contact with 
the cool surface of the appliance.

you can hear a 

liquid bubbling in the 

appliance.

•  This is the refrigerant, which cools the inside of the appliance.

there is a bad smell 

inside the appliance.

•  Has a food item spoiled?
•  Make sure that strong smelling food (for example, fish) is wrapped so 

that it is airtight.

•  Clean out your freezer periodically and throw away any spoiled or 

suspect food.

there is a layer of 

frost on the appliance 

s walls.

•  Are the air outlet vents blocked by food stored inside the refrigerator.
•  Space the food out as much as possible to improve ventilation.
•  Is the door fully closed?

Condensation forms 

on the inside wall of 

the appliance and 

around vegetables.

•  Food with a high water content is stored uncovered with a high 

humidity level or the door has been left open for a long time.

•  Store the food with a cover or in sealed containers.

troubleshooting

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troubleshooting