Lucent Technologies 555-230-220 Manuel D’Utilisation

Call Scenarios and Applications

A-54

Issue 7 March 1998

Figure A-13.

Call Flow for a Direct Agent Call where RONA Timer Expires

Agent

Extension

DEFINITY ECS

Vector R

1. Adjunct Routing

VDN 8905

Incoming Call

call_id=57

x1234

2. Wait 4 Seconds
3. Adjunct Routing
4. Wait 4 Seconds
5. Busy

Vector M

1. Announcement 123
2. Collect 4 Digits
3. Route to Digits
4. Route to 0

VDN 9876