Desa CDCFPRA Manuel D’Utilisation

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SERVICE HINTS
When Gas Pressure Is Too Low
•  pilot will not stay lit
•  burners will have delayed ignition
•  fireplace will not produce specified heat
•  for propane/LP units, propane/LP gas supply 
may be low
You may feel your gas pressure is too low. If so, con-
tact your local natural or propane/LP gas supplier.
TECHNICAL SERVICE
You may have further questions about installation, 
operation, or troubleshooting. If so, contact DESA 
Heating Productsʼ Technical Service Department at 
1-866-672-6040. When calling, please have your 
model and serial numbers of your heater ready.
You can also visit DESA Heating Productsʼ techni-
cal services web site at www.desatech.com.
REPLACEMENT PARTS
Note:
 Use only original replacement parts. This 
will  protect  your  warranty  coverage  for  parts 
replaced under warranty. 
PARTS UNDER WARRANTY
Contact  authorized  dealers  of  this  product.  If 
they canʼt supply original replacement part(s), 
call DESA Heating Productsʼ Technical Service 
Department at 1-866-672-6040.
When  calling  DESA  Heating  Products,  have 
ready
•  your name
•  your address
•  model and serial numbers of your fireplace 
•  how fireplace was malfunctioning
•  type of gas used (propane/LP or natural gas)
•  purchase date
Usually, we will ask you to return the part to the 
factory.
PARTS NOT UNDER WARRANTY
Contact authorized dealers of this product. If they 
canʼt  supply  original  replacement  part(s),  call 
DESA Heating Products at 1-866-672-6040 for 
referral information.
When  calling  DESA  Heating  Products,  have 
ready
•  model number of your fireplace
•  the replacement part number