British Telecom 041396 Manuel D’Utilisation

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If you experience any problems, please call the Helpline on 0800 145 6789* or email bt.helpdesk@sgweurope.com

General information

  If the Helpline is unable to remedy your problem they will ask you to 

return the product. Where possible, pack the product in its original 
packaging. Please remember to include all parts, including the line 
cords, power supply units and the original batteries. (Please note 
that we cannot take responsibility for goods damaged in transit). 
Please obtain and keep proof of posting from the Post Office.

Technical information

  All items of telephone equipment have a Ringer Equivalence Number 

(REN), which is used to calculate the number of items which may be 
connected to any one telephone line. Your BT Synergy 5100 has a REN 
of 1.  A total REN of 4 is allowed. If the total REN of 4 is exceeded, 
the telephones may not ring. With different telephone types there is 
no guarantee of ringing, even when the REN is less than 4. 

  Any additional handsets and chargers that you register have a REN 

of 0.

R&TTE

  This product is intended for use within the UK for connection to the 

public telephone network and compatible switchboards.

  This equipment complies with the essential requirements for the 

Radio Equipment and Telecommunications Terminal Equipment 
Directive 1999/5/EC.

  Hereby, Suncorp Technologies declares that this BT Synergy 5100 

is in compliance with the essential requirements and other relevant 
provisions of Directive 1999/5/EC.

  The Declaration of Conformance for the BT Synergy 5100 is 

published on the website: http://www.sgweurope.com/bt

  This product is intended for use within the UK for connection to 

the public telephone network and compatible switchboards, which 
support tone and pulse dialling and timed break recall. If in doubt 
please consult your service provider.

  With some switchboards, after dialling the access code you may have 

to wait for a moment while the switchboard picks up an outside line 
so you will need to enter a pause in the dialing sequence.

  Press and hold 

 

to insert a pause (P) before entering the 

telephone number.

  You may also need to enter a pause when storing international 

numbers or charge card numbers.

  You may need to use the recall function if you are connected to 

a switchboard/PBX (Private Branch Exchange), contact your PBX 
supplier for further information. The recall function is set to timed 
break recall and is also used for BT Calling Feature.