Philips AW1000/10 Manuel D’Utilisation
27
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8 Troubleshooting
Warning
•
Never remove the casing of this apparatus.
To keep the warranty valid, never try to repair
the system yourself.
If you encounter problems when using this
apparatus, check the following points before
requesting service. If the problem remains
unsolved, go to the Philips web site (www.
philips.com/welcome). When you contact
Philips, ensure that the apparatus is nearby
and the model number and serial number are
available.
No power
• Make sure that the AC power plug of the
device is connected properly.
• Make sure that there is power at the AC
outlet.
standby mode (see 'Connect power and
switch on' on page 8).
No sound or poor sound
• Adjust volume on the Philips AirStudio app
or the existing audio system connected to
AW1000.
• If you have selected the wired connection,
(see 'Option 4: Set up wired connection
through an Ethernet cable' on page 16).
• Check the Wi-Fi network connection.
'Connect AW1000 to your home Wi-Fi
network' on page 9).
• If the audio source is an external audio
player, adjust volume on the audio player
directly.
No response from the device
• Restart AW1000, and then set up the
'Connect AW1000 to your home Wi-Fi
network' on page 9).
• Disconnect and reconnect the AC power
plug, and then switch on the device again.
Wi-Fi network connection failed
• This device does not support the WPS-
PIN method.
• Enable SSID broadcast on the Wi-Fi router.
• Keep away from potential sources of
interference which may affect Wi-Fi signal,
such as microwave ovens.
• Make sure that the SSID name of your
home router consists of alphanumeric
characters, with no space or special
characters like %/#/*/# inserted. The
network password should not consist of
#/:/;/'.
• If you choose to rename your AW1000
manually on the Philips AirStudio app, do
not use special characters or symbols.
• For some new types of Wi-Fi routers, a
network name (SSID) may be created
automatically when you use WPS for
connection. Always change the default
network name (SSID) to a simple one that
consists of alphanumerical characters, and
also change the Wi-Fi security mode to
secure your network.
Wired network connection failed
• If you have tried wireless connection,
before setup of wired connection, you
need to reset AW1000. Follow the
procedures below to reset the device:
1
Unplug the power cord.
2
Hold the numeric key 1 and plug the
power cord again.
»
The power/status indicator flashes
amber, then turns solid amber, and after
a while starts to flash amber again.
3
Release the numeric key 1.