Filemaker Pro 10 TT767E/A Manuel D’Utilisation
Codes de produits
TT767E/A
The ASLA/EDU ASLA contains the current shipping versions of FileMaker Pro, FileMaker Pro Advanced, FileMaker
Server and FileMaker Server Advanced and includes one year of Maintenance for all products.
Mid-year reporting is not necessary under the ASLA/EDU ASLA as long as the total number of seats at a site does
not grow more than 10% during the 1 year Maintenance term. Customers will need to pay, or true-up, on their
expanded seats on the renewal date of the agreement. If a customer grows more than 10% during their
agreement term, they are required to contact FileMaker to discuss what additional seats need to be added to the
annual site license agreement, based on their company's growth.
Server and FileMaker Server Advanced and includes one year of Maintenance for all products.
Mid-year reporting is not necessary under the ASLA/EDU ASLA as long as the total number of seats at a site does
not grow more than 10% during the 1 year Maintenance term. Customers will need to pay, or true-up, on their
expanded seats on the renewal date of the agreement. If a customer grows more than 10% during their
agreement term, they are required to contact FileMaker to discuss what additional seats need to be added to the
annual site license agreement, based on their company's growth.
Customers do not own the licenses, so at the end of the year the ASLA/EDU ASLA customer can choose to renew
for the next year, purchase the software or de-install the software.
for the next year, purchase the software or de-install the software.
License keys for product installation are listed on the volume license download page.
Media and Documentation for Site Licensing
Customers can purchase physical media for an additional fee; the skus are listed on the Media/Tech Support tab.
The number of media sets ordered cannot exceed the number of seats for which you are licensed. These
additional media sets do not count towards determining tier levels.
Documentation for all FileMaker products can be download at:
www.filemaker.com/support/product/documentation.html
The number of media sets ordered cannot exceed the number of seats for which you are licensed. These
additional media sets do not count towards determining tier levels.
Documentation for all FileMaker products can be download at:
www.filemaker.com/support/product/documentation.html
Bento
The minimum initial order for Bento VLA is 10 seats of software licenses; pricing Tiers are listed on the VLA tab.
Bento licensing orders cannot be combined with other FileMaker licensing programs and must be on their own PO.
Customers cannot combine Bento with other FileMaker software products to reach the minimum volume
requirement for each Tier.
Maintenance is not available for Bento licensing.
Bento K-12 School Site License
This Site License is an Agreement available only for U.S. and Canada, grade 1 to 12 school equivalent (ages 5 to
18 years) Education Institutions, permitting the installation of Bento on up to 500 computers owned or leased by
the school for use by enrolled students, faculty, teaching assistants and administrators at a single site. In addition,
the Agreement allows installation of the software on up to 50 additional computers under the direct control of
faculty and teaching assistants for use at the site or elsewhere, solely for the purpose of creating and revising
lessons for use in classrooms located at the site. This Site License can be purchased on it's own; it does not need
to be purchased in conjuntion with an Edu SLA.
The minimum initial order for Bento VLA is 10 seats of software licenses; pricing Tiers are listed on the VLA tab.
Bento licensing orders cannot be combined with other FileMaker licensing programs and must be on their own PO.
Customers cannot combine Bento with other FileMaker software products to reach the minimum volume
requirement for each Tier.
Maintenance is not available for Bento licensing.
Bento K-12 School Site License
This Site License is an Agreement available only for U.S. and Canada, grade 1 to 12 school equivalent (ages 5 to
18 years) Education Institutions, permitting the installation of Bento on up to 500 computers owned or leased by
the school for use by enrolled students, faculty, teaching assistants and administrators at a single site. In addition,
the Agreement allows installation of the software on up to 50 additional computers under the direct control of
faculty and teaching assistants for use at the site or elsewhere, solely for the purpose of creating and revising
lessons for use in classrooms located at the site. This Site License can be purchased on it's own; it does not need
to be purchased in conjuntion with an Edu SLA.
Technical Support Options
Priority Support is available through the FileMaker licensing program, but does not need to accompany a volume
licensing order.
Priority Support offers customers an unlimited number of toll free priority access tech support calls for a 12 month
period.
A separate Priority Support Order Form must be provided to FileMaker in addition to the Purchase Order. Program
details and the Professional Support Order Form are available at
http://www.filemaker.com/downloads/pdf/priority_support.pdf
Priority Support is available through the FileMaker licensing program, but does not need to accompany a volume
licensing order.
Priority Support offers customers an unlimited number of toll free priority access tech support calls for a 12 month
period.
A separate Priority Support Order Form must be provided to FileMaker in addition to the Purchase Order. Program
details and the Professional Support Order Form are available at
http://www.filemaker.com/downloads/pdf/priority_support.pdf
FileMaker Priority Support is only for one subscriber per site. Additional subscribers at the same company site can
be added for an additional fee. For more information, visit http://www.filemaker.com/support/
be added for an additional fee. For more information, visit http://www.filemaker.com/support/
A 20% discount on Priority Support is available when purchased in combination with any licensing agreement.
Please see the Media, Tech Support tab for skus and reference the "w/VLA" SKU for these orders.
A 20% discount is also available on renewal orders of Priority Support. Please list the customers' access code on
the Priority Support Order form. See the Media, Tech Support tab for skus and reference the "w/VLA" SKU for
these orders.
Please see the Media, Tech Support tab for skus and reference the "w/VLA" SKU for these orders.
A 20% discount is also available on renewal orders of Priority Support. Please list the customers' access code on
the Priority Support Order form. See the Media, Tech Support tab for skus and reference the "w/VLA" SKU for
these orders.
Discontinued SKUs
FileMaker, Inc. will accept volume license purchase orders from a distribution partner against discontinued skus
for up to 5 business days after the release of new volume license skus.
FileMaker, Inc. will accept volume license purchase orders from a distribution partner against discontinued skus
for up to 5 business days after the release of new volume license skus.
All prices are listed in US$ and are subject to change without prior notice.
Page 5 of 21