Avaya IP Office User and Administration CD Set 4.2 700459332 Manuel D’Utilisation

Codes de produits
700459332
Page de 344
Product Description
IP Office 4.2
© 2009 AVAYA All rights reserved.
Page 204
Issue 18.s.- (22 May 2009)
Unified Messaging Service (UMS)
Unified Messaging Service (UMS) is being introduced to replace the Integrated Messaging Solution (IMS). While
it delivers almost the same functionality that was available on IMS, the UMS solution dramatically simplifies the
installation and configuration. It delivers the user with two client interfaces through which voicemail messages
can be retrieved from VoiceMail Pro.
Voice Mail Synchronization via IMAP
Email applications such as Outlook which support IMAP can connect to an IMAP server integrated with the
VoiceMail Pro server.
When using a mail client new voice mails arrive as an email with wave attachment and the user can handle
them like every other email. If a voicemail has been listened to, its status will change to “read” everywhere. If
the user deletes it, it will be deleted everywhere. 
Users that have UMS access enabled just need to add an additional email account to their client to be able to
use the unified messaging features.
The instructions how to add this account and configure the web address for the VoiceMail Pro Web Access can
be provided by an administrator email without the need for system administration or Business Partner support.