Plantronics H101N Guide D’Installation Rapide

Information on Accessories

Call Plantronics  or visit our website at www.plantronics.com
Plantronics Inc.  345 Encinal Street, Santa Cruz, CA 95060

(800) 544-4660     www.plantronics.com

© 2001-2002 Plantronics, Inc. All rights reserved. Plantronics, the logo design, 

Plantronics and the logo design combined, Encore, Polaris, Quick Disconnect, 

SES, the voice tube clear color trade dress and shape trade dress are trademarks 

or registered trademarks of Plantronics, Inc.  

Patents: US D377, 020, D379,990, D381,336 and 5,729,605; UK 2,051,289 

and 2,051,290; Canada 78,197 and 78,201 
Printed in USA.    62467-01 (07-02) 

ENCORE

®

PARTS & ACCESSORIES

FCC Requirements—Part 68

This equipment complies with Part 68 of the FCC rules. 

On the baseline underside is a label that contains, among 

other information, the FCC registration number and ringer 

equivalence number (REN) for this equipment. If requested, 

this information must be provided to the telephone company. 

The telephone company may make changes in its facilities, 

equipment, operation or procedures that could affect the 

operation of the equipment. If this happens, the telephone 

company should provide you advance notice in order for you 

to make the necessary modifications to maintain 

uninterrupted services. 
If you experience problems with your headset, please refer to 

the warranty section for information on warranty and 

replacement service. If the problem is causing harm to the 

telephone network, the telephone company may request that 

you remove the equipment until the problem is resolved. In 

extreme cases, the telephone company may be forced to 

disconnect your service before notifying you of the problem.

Plantronics Technical Assistance Center

The Plantronics Technical Assistance Center (TAC) is ready to 

assist you! Dial (800) 544-4660 x5538 Sunday 5 p.m. through 

Friday, 5 p.m. Pacific Standard Time or visit the Support section 

of our website at www.plantronics.com.
For accessibility information also call the Technical Assistance 

Center (TAC).

FCC REGISTRATION & INFORMATION

MAINTENANCE/TROUBLESHOOTING

   Maintenance for Optimum Performance

■

Replace voice tube every 6-9 months (voice tube models only).

■

Replace ear cushion every six months.

■

Clean cable with a damp cloth once a month. (Do not use 

solvents or wet cloth.) 

Troubleshooting 

Callers cannot hear me

■   

For voice tube models determine if the voice tube is positioned 

improperly. T

ry various other positions.

■

  To determine if the voice tube is clogged, r

emove the voice 

tube and see if the caller can hear you. If the caller can hear you 

the voice tube was clogged.     

For a temporary solution to a clogged voice tube, gently rinse 

warm water through the voice tube for a minute then manually 

swing or shake it dry. Make sure the voice tube is completely dry 

before r

eattaching. Plantronics recommends replacing the voice 

■

For Noise-Canceling models m

ake sure the micr

ophone is facing 

your mouth and positioned properly.

■

Verify that the transmit volume contr

ol of the amplifier is 

set properly.

   I cannot hear callers

■

Verify that the Quick Disconnect

™

 is connected.

■

Make sure the headset is positioned pr

operly.

■

Make sure the amplifier

, if used, is installed correctly. 

■

Tur

n up the volume control on the amplifier

, if used.

■

Change amplifier's configuration switch to a differ

ent position.

   Fit is uncomfortable

■

Make sure the headband length is corr

ect.

WARRANTY AND SER

VICE

This warranty covers any defects in workmanship or materials in this 

product pur

chased in the U.S. or Canada.  For warranty information 

in other countries, contact your local distributor.

This warranty runs for two years from the date of pur

chase. 

If the product is found defective, we will exchange  it at no  charge.

To obtain service in the U.S. contact Plantr

onics at (800) 544-4660 

and in Canada call (800) 540-8363.

This warranty gives you specific legal rights, and you may also have 

other rights, which vary from state to state.

Damage caused by, or performance problems resulting 

from, using this product with a non-Plantronics amplifier 

and/or connector cable,

 accident, abuse, misuse, or an act 

of God (such as a flood) are not covered. Implied 

warranties, including those of merchantability, fitness for 

a particular  purpose and non-infringement shall (a) have 

no duration greater than two years from the date of 

purchase, (b) terminate automatically at the end of that 

period, and (c) to the extent permitted by law, be 

excluded. Consequential and incidental damages, 

including without limitation, loss of property and those 

arising from breach of any express or implied warranty, 

are not the responsibility of Plantronics, and to the extent 

permitted by law, are excluded. Some states do not allow 

exclusion or limitation of incidental or consequential 

damages, so the above exclusion may not apply to you. 

donut for 

increased volume

P/N 40709-01

P/N 10757-00

For voice tube model headsets

P/N 29960-01

P/N 29960-50

The voice tube should be replaced 

every six to nine months.

P/N 15729-05

Set of two; covers, protects, and makes 

the headset comfortable against the 

ear. Replace every six months.

P/N 43220-01

Attaches to headset cable, keeping 

headset stabilized and comfortably 

in place. 

Clear

Peaceful

Purple

Pack for H91 

and H101

models

P/N 40707-01

Includes voice tube, ear cushions, 

cord clip, Background Noise Suppressor 

(BNS) cup, and 3 cleaning towelettes.

Encore V

alue Pack

for selecting the Encore headset fr

om Plantronics.  

It is designed to be used with Plantronics amplifiers 

that have 

Quick Disconnect

™

 or compatible headset ready telephones and 

consoles.

The Encore family of headsets is designed to meet the needs 

of professional headset users. All models have a Sound 

Enhancement System (SES

®

) that lets you select bass or treble 

settings for fuller, richer tones. They ar

e lightweight, either in a 

monaural or binaural design for comfortable extended wear and 

come with a Quick Disconnect

TM 

Connector,

Open this user guide to the Quick Start instructions to set up your 

headset and ready it for use. Later you can use the Maintenance 

and Troubleshooting section for further guidance and assistance.

H91

H101

H91N

H101N

P91

P101

P91N

P101N

* Polaris models connect directly to most headset ready telephones.

WELCOME

P/N 27190-01

Connects directly to headset port of 

headset ready telephones (10 ft.).