Toshiba M40 Mode D'Emploi

User’s Manual

9-8

Troubleshooting

DVD-ROM drive

For more information, refer to Chapter 4, 

You cannot access a 

CD/DVD in the drive 

Make sure the drive’s drawer is securely closed. 

Press gently until it clicks into place. 

Open the drawer and make sure the CD/DVD is 

properly seated. It should lie flat with the label 

facing up. 

A foreign object in the drawer could block laser 

light from reading the CD/DVD. Make sure there 

is no obstruction. Remove any foreign object. 

Check whether the CD/DVD is dirty. If it is, wipe it 

with a clean cloth dipped in water or a neutral 

cleaner. Refer to the 

 section in 

Chapter 4, 

 

for details on 

cleaning. 

Some CD/DVDs run 

correctly, but others do 

not 

The software or hardware configuration may be 

causing a problem. Make sure the hardware 

configuration matches your software’s needs. 

Check the CD/DVD’s documentation. 

Check the type of CD/DVD you are using. The 

drive supports: 
DVD-ROM:

DVD-ROM, DVD-Video 

CD-ROM:

CD-DA, CD-Text, Photo CD 

(single/multi-session), 

CD-ROM Mode 1, Mode 2, 

CD-ROM XA Mode 2 (Form1, 

Form2), Enhanced CD 

(CD-EXTRA), CD-G (Audio CD 

only), Addressing Method 2

Check the region code on the DVD. It must 

match that on the DVD-ROM drive. Region 

codes are listed in the 

section in Chapter 2, 

If problems persist, contact your dealer.