RCA ca1000 Manuel D’Utilisation
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What your warranty covers:
Any defect in materials or workmanship.
Any defect in materials or workmanship.
For how long after your purchase:
90 days unit exchange, which includes parts and
labor.
labor.
The warranty for rental units begins with the first
rental or 45 days from date of shipment to the rental
firm, whichever comes first.
rental or 45 days from date of shipment to the rental
firm, whichever comes first.
What we will do:
Exchange your defective receiver with a new or, at
our option, refurbished unit.
our option, refurbished unit.
How you get service:
Call 1-800-755-4570 and have your unit’s
activation code and model/serial number
ready. The activation code and model/serial
number information is on the bottom of your
receiver.
activation code and model/serial number
ready. The activation code and model/serial
number information is on the bottom of your
receiver.
A representative will troubleshoot your
problem over the phone.
problem over the phone.
If the representative determines that you should
receive a replacement receiver you will be provided
with a Return Authorization (RA) number and the
location of a nearby exchange point if one exists.
No returns will be accepted without the RA number.
receive a replacement receiver you will be provided
with a Return Authorization (RA) number and the
location of a nearby exchange point if one exists.
No returns will be accepted without the RA number.
To receive a replacement receiver before you return
yours:
yours:
Option I
1. Provide your Discover, MasterCard or Visa account
number and expiration date to your phone
representative. This is for security purposes only
and your account will not be charged at this time.
representative. This is for security purposes only
and your account will not be charged at this time.
2. We will send you a replacement unit.
3. If you return the unit to us within 14 days from the
date you were provided an RA number, only items
not covered by warranty will be charged to your
account. If your unit is not received within 14 days,
the suggested retail value of the receiver will be
charged to your credit card. This amount will be
credited, less a $10 handling fee, if the unit is
subsequently received.
not covered by warranty will be charged to your
account. If your unit is not received within 14 days,
the suggested retail value of the receiver will be
charged to your credit card. This amount will be
credited, less a $10 handling fee, if the unit is
subsequently received.
4. Ship your defective unit back to us using the
replacement unit’s carton. Shipping instructions
will be included on the carton along with your RA
number which will allow you to easily ship the unit
back to us. Make sure you insure your shipment in
case of damage or loss. Include with the shipment:
will be included on the carton along with your RA
number which will allow you to easily ship the unit
back to us. Make sure you insure your shipment in
case of damage or loss. Include with the shipment:
• A brief note describing your receiver problem.
• Your name, address and phone number.
• Your name, address and phone number.
LIMITED WARRANTY
CA 1000 gw new
11/2/99, 1:29 PM
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