HTC pure Mode D'Emploi

Managing Your Device  17

If a normal reset does not solve a system problem, you can perform a hard (full) 

reset. After a hard reset, the device is restored to its default settings—the way it 

was when you first purchased it and turned it on. You will lose any programs you 

installed, data you entered, and settings you customized on your device, and only 

Windows Mobile® software and other pre-installed programs will remain.

Warning!    Your device will be set back to factory default settings. Make sure that any 

additional installed programs and/or user data have been backed up before you 

perform a hard reset.

Important  If Encrypt files when placed on a storage card is enabled, backup all files from 

the storage card before using Clear Storage, hard reset, or updating the operating 

system. Otherwise you will no longer be able to access the encrypted files on the 

storage card. Use ActiveSync or Windows Mobile Device Center to transfer files 

between your storage card and computer. After the procedure, copy your files 

back to the storage card.

With the device turned off, press and hold the VOLUME UP and VOLUME 

DOWN buttons, then briefly press the POWER button.

Continue pressing the VOLUME UP and VOLUME DOWN buttons until you see 

this message on the screen:

Release the VOLUME UP and VOLUME DOWN buttons.

Press the VOLUME UP button to perform the hard reset, or press any other 

button to cancel the reset.