LaCie 301200u Manuel D’Utilisation

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LaCie Big Disk Extreme+
Triple Interface
page 
Troubleshooting
Problem
Question
Answer
The drive turns on  
and off when you 
turn your computer 
on and off (USB and 
FireWire connections 
only).
This is normal. Your drive has an autoswitching power feature, which means that if your drive is connected 
to your computer, turning the computer on will automatically turn the drive on. Likewise, turning the 
computer off will automatically turn the drive off.  If you wish to power off the drive while it is connected 
to your computer, first make sure that your computer is not accessing the drive and then follow the steps in 
page 19, 
Disconnecting Your LaCie Big Disk Extreme+
.  After you have disconnected the drive, fkip the 
On/Off/Auto button on the back of the drive to turn the drive off.
The drive is not recog-
nized by the computer.
Have the USB or FireWire driv-
ers been installed correctly and 
enabled?
Open Apple System Profiler and click on the Devices and Vol-
umes tab. If your device is not listed, recheck the cables and try the 
other troubleshooting tips listed here.
Is there a conflict with other device 
drivers or extensions?
Contact LaCie Technical Support for help.
Has the drive been formatted?
Make sure that the drive has been formatted properly. Please see 
pages 29, 
Formatting And Partitioning Your LaCie Big Disk Ex-
treme+
 and 28, 
Helpful Information
 for more details.
Does your computer’s operating 
system support the file system?
Check your computer’s documentation and see pages 29, 
Format-
ting And Partitioning Your LaCie Big Disk Extreme+
 and 28, 
Helpful Information
 for more information.
Error messages under 
Mac OS 10.x.
Did you get an “Error –50” message 
while copying to a FAT 32 volume?
When copying files or folders from Mac OS 10.x to a FAT 32 vol-
ume, certain characters cannot be copied. These characters include, 
but are not limited to: 
? < > / \ : 
Check your files and folders to ensure that these types of characters 
are not being used.
Did you get an error message telling 
you that the drive has been discon-
nected  when coming out of sleep 
mode?
Simply ignore this message. The drive will remount to the desktop. 
LaCie drives conserve power by spinning down when you set your 
computer to sleep mode, and when the computer is “woken” from 
sleep, it does not give the drive enough time to spin-up from its 
sleep mode.
Are you having problems getting 
your FireWire device to be recog-
nized?
If you are having problems with your FireWire connection under 
Mac OS 10.2.x, upgrade to the latest Mac OS version.
The drive is working 
slowly.
Are there other USB or FireWire 
devices connected to the same port 
or hub?
Disconnect any other USB or FireWire devices and see if the 
drive’s performance increases.
The drive is not run-
ning noticeably faster 
when connected via 
Hi-Speed USB 2.0.
Are you operating in Mac OS 9.x?
Apple does not support the Hi-Speed USB 2.0 standard under 
Mac OS 9.x. You will be limited to the slower transfer rates of the 
original USB standard.
Are you operating in Mac OS 10.x?
Apple has only recently begun incorporating native Hi-Speed USB 
2.0 ports in their computers. To achieve Hi-Speed USB 2.0 transfer 
rates, you will need to add a Hi-Speed USB 2.0 PCI or PC card to 
your computer.