LaCie 301200u Manuel D’Utilisation

Page de 48
LaCie Big Disk Extreme+
Triple Interface
page 
Troubleshooting
v
Problem
Question
Answer
The drive is not run-
ning noticeably faster 
when connected via 
Hi-Speed USB 2.0.
Is the drive connected to a USB 
port on your computer, or to a USB 
hub?
If your drive is connected to a USB port or hub, this is normal. A 
Hi-Speed USB 2.0 device can only operate at Hi-Speed USB 2.0 
performance levels when it is connected directly to a Hi-Speed 
USB 2.0 port or hub. Otherwise, the Hi-Speed USB 2.0 device will 
operate at the slower USB transfer rates. For more information, 
please see page 35,  
USB Questions And Answers
.
Is the drive connected to a Hi-
Speed USB 2.0 port on your 
computer?
Check to see that the Hi-Speed USB 2.0 drivers for both your host 
bus adapter and device have been installed correctly. If in doubt, 
un-install the drivers and re-install them.
Does your computer or operating 
system support Hi-Speed USB 2.0?
See page 7, 
Minimum System Requirements
.
Are you using a certified Hi-Speed 
USB 2.0 cable to connect your 
drive?
Ensure that the cable you are using has been properly certified. 
The Hi-Speed USB 2.0 cable that was shipped with your LaCie 
drive has been properly certified and tested to comply with USB 
standards.
Are you using Windows 98 SE or 
Windows Me?
These systems are not supported; USB will not work with either 
Windows 98 SE or Windows Me.
System fan is not 
running.
Confirm the outlet is powered, verify power connections, and try an alternate power cable.  The fan on the 
LaCie Big Disk Extreme+ does not run continuously; it is activated at certain temperatures.
Your drive may not have a fan.  The LaCie Big Disk Extreme+ comes in different capacities, and only the 
highest capacities feature a drive fan.