VTech CS6219 Mode D'Emploi
37
Appendix
Troubleshooting
Caller ID entries do not match the numbers I need to dial.
Caller ID service delivers 10 digits (the area code plus the seven-digits number).
If you need to dial something other than 10 digits, see page 24 for instructions on
changing the number.
If you dial seven digits for local calls you might want to use the
If you dial seven digits for local calls you might want to use the
Home area code feature
(page 10).
CONNECTING... shows in the handset screen.
The handset might be out of range. Move it closer to the telephone base.
Make sure the power cord is securely plugged into the telephone base. Use a working
Make sure the power cord is securely plugged into the telephone base. Use a working
electrical outlet not controlled by a wall switch.
Reset your telephone by unplugging the power adapter from the telephone base.
Reset your telephone by unplugging the power adapter from the telephone base.
Disconnect the battery from the cordless handset. Wait for 15 seconds, then plug in
the power adapter and re-install the battery. Place the handset in the telephone base
and allow up to one minute for the handset and telephone base to synchronize.
Other electronic products might prevent your handset and telephone base from
Other electronic products might prevent your handset and telephone base from
communicating with each other. Install your telephone base as far away from
these electronic devices as possible: wireless routers, radios, cellular telephones,
intercoms, room monitors, televisions, personal computers, kitchen appliances and
other cordless telephones.
NEW VOICEMAIL and appear on the handset and the VOICEMAIL
light on the telephone base flashes and I don’t know why.
Your telephone has voicemail indication. If
NEW VOICEMAIL and icon and
the
VOICEMAIL light on the telephone base flashes, your telephone has received
a signal from your telephone service provider that you have a voicemail message
waiting for you to retrieve from them. Contact your telephone service provider for
more information on how to access your voicemail.
I cannot retrieve voicemail messages.
If you subscribe to voicemail service from your telephone service provider (charges
may apply), contact your telephone service provider for more information on how to
access your voicemail.
Common cures for electronic equipment.
If the telephone is not responding normally, put the cordless handset in the telephone
base. If it does not respond, try the following (in the order listed):
Disconnect the power to the telephone base.
Disconnect the battery on the cordless handset.
Wait a few minutes before connecting power to the telephone base.
Re-install the battery and place the cordless handset in the telephone base or
Disconnect the power to the telephone base.
Disconnect the battery on the cordless handset.
Wait a few minutes before connecting power to the telephone base.
Re-install the battery and place the cordless handset in the telephone base or
charger.
Wait for the cordless handset to synchronize with the telephone base. Allow up to one
Wait for the cordless handset to synchronize with the telephone base. Allow up to one
minute for this to take place.
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