3com 4070 Guide D’Installation Rapide

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C
HAPTER
 4: P
ROBLEM
 S
OLVING
Solving Hardware 
Problems
In the rare event of your Switch unit experiencing a hardware failure, 
refer to the list of suggested solutions below.
An expansion module is installed and the unit will not power up
Ensure that the expansion module is fully seated in the slot and the 
connectors are engaged so that the securing screws can be tightened.
A fan failure warning message is received
Your Switch has a fan monitoring system that will generate fan failure 
warning messages. Fan failure could potentially reduce the lifetime of the 
Switch. The monitoring system polls the fan status at periodic intervals 
while the unit is powered up.
Should one or more fans fail within the Switch, a warning message will 
be generated in the following ways:
RMON Email Notification — If configured, you will receive 
notification of the fan failure via email, SMS (Short Message Service), 
or pager.
RMON Trap — If configured, an RMON trap is generated and sent to 
the management workstation.
Command Line Interface — An indication of a general hardware 
failure is provided through the Top level menu displayed when logging 
on to the CLI. For more detailed information about the failure select 
the 
system summary command.
Web interface — An indication of fan failure is provided through the 
Device Summary table for the specific unit. In addition all Summary 
tables turn red to indicate the fan failure. The device mimic will also 
display red flashing fan icons.
For further information about RMON, refer to “Chapter 7: Status 
Monitoring and Statistics” in the Switch Implementation Guide supplied 
in PDF format on the CD-ROM that accompanies the Switch.
If a fan failure warning message is generated:
Power off the unit.
Check that the air vents are not obstructed.
DUA1770-9AAA04.book  Page 58  Monday, April 14, 2003  11:33 AM