Xerox 340 Manuel D’Utilisation

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6
Troubleshooting
6-12
Phaser 340 Color Printer
Image prints in 
black-and-white instead 
of color.
PC users: Be sure to use a driver that supports color 
PostScript.  If you are running Windows, use the 
Tektronix-supplied driver that was shipped with the 
printer’s software.  Refer to the 
Phaser 340 Drivers and 
Utilities Printing Reference for information on drivers.
Excel users:  Be sure to check the Print using color 
option in the print dialog box.
Macintosh users:  Use the LaserWriter 8.X printer 
driver and Phaser 340 PPDs that supports color 
PostScript.  Select Color/Grayscale in the print dialog 
box.  Refer to “Printing from a Macintosh” on page 3-5 
for more details on how to print from a Macintosh. 
You may need to install application-related files such as 
PPDs, PDXs, and PDFs.  Refer to the 
Phaser 340 
Drivers and Utilities Printing Reference for information.
You may have incorrectly sent the monochrome color 
correction utility to the printer.
Refer to the 
Phaser 340 Drivers and Utilities Printing 
Reference for information on the LaserWriter printer 
driver version 8.X.
Image quality problems (cont'd.)
Symptom
Solution