Xerox 300x Manuel D’Utilisation

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6
Troubleshooting
6-12
Phaser 300X Color Printer
General cleaning guide
Most common problems can be avoided or solved by cleaning the printer 
regularly.
Problem type
Description
Solution
Paper-feed problems
Frequent paper jams or 
paper-pick problems
Clean the paper-pick rollers
Clean the feed rollers
Image quality problems
Prints have streaks of ink Clean the paper tension blade
Prints have spots of ink 
on the top of the print
Clean the paper clamp
Prints have spots of ink 
on the back of the print
Clean the drum
Prints have spots of ink 
on the blank part of the 
page
Areas of the image are 
missing
Replace the fuser wiper
Clean the fuser roller
Prints with a vertical row 
of dots has one dot offset 
from others
Clean the head wiper
Internal Jam
Front panel displays this 
error message
Clean the drum
Clean the paper clamp