Samsung ml-2550 Manuel D’Utilisation
S
OLVING
P
ROBLEMS
7.2
Troubleshooting Checklist
If the printer is not working properly, consult the following
checklist. If the printer does not pass a step, follow the
corresponding troubleshooting suggestions.
checklist. If the printer does not pass a step, follow the
corresponding troubleshooting suggestions.
Check
Solution
Make sure that the
On Line/Continue
button on the control panel
is on in green and “Ready”
is shown on the display.
is on in green and “Ready”
is shown on the display.
• If the button backlight are off, check the power cord
connection. Check the power switch. Check the power
source by plugging into another outlet.
source by plugging into another outlet.
• If the button backlight are on in orange, check the
• If a demo page does not print, check the paper supply in
the paper tray.
• If the paper jams in the printer, go to “Clearing Paper
• If an error message appears on the display, go to
Check the demo page to see
if it is printed correctly.
if it is printed correctly.
If there is a print quality problem, go to “Solving Print
Quality Problems” on page 7.15.
Quality Problems” on page 7.15.
Print a short document
from a software application
to verify that the computer
and printer are connected
and are communicating
correctly.
from a software application
to verify that the computer
and printer are connected
and are communicating
correctly.
• If the page does not print, check the cable connection
between the printer and the computer.
• Check the print queue or print spooler to see if the
printer has been paused.
• Check the software application to ensure that you are
using the proper printer driver and communication port.
If the page is interrupted during printing, go to “Solving
General Printing Problems” on page 7.3.
If the page is interrupted during printing, go to “Solving
General Printing Problems” on page 7.3.
If completing the checklist
does not resolve the printer
problem, check the
following troubleshooting
sections.
does not resolve the printer
problem, check the
following troubleshooting
sections.