Avaya 2402 Manuel D’Utilisation

5402user

5402/2402 Phone User Guide

Page 10

IP Office

Issue 2d (10th October 2005)

Hold

If, with a call in progress, a second call arrives and is shown against a Call Appearance key, you can
then Hold the first call and answer the second call.

To put an existing call on hold:

Press Hold or the Call Appearance button with the symbol against it. The symbol changes to ;

showing that the line is on hold.

Answer the second call by pressing the Call Appearance button with the symbol against it. The

symbol changes to ; showing that the line is connected.

To return to the held call:

If you have a call in progress, then first put that call on hold as above.

To retrieve a held call, simply press the Call Appearance button with the against it.

Notes:

After a pre-set time (defined by your System Administrator), you are reminded that you have a call on

hold by the hold icon changing for a few moments to and the phone ringing.

If the system feature AutoHold is on (consult your System Administrator) then you can hold an active

call ( ) by pressing the second call’s Call Appearance button ( ). If AutoHold is off, then pressing
the second call’s Call Appearance button ( ) will drop the first call.

To transfer a held call see Transfer.