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Console Operations
1
About This Document
DEFINITY® Enterprise Communications Server Release 7
Console Operations Quick Reference
Console Operations Quick Reference
555-230-890
Issue 3
June 1999
Console Operations
About This Document
This document contains basic telephony procedures for using the DEFINITY
®
Enterprise Communications Server (ECS) attendant console. These procedures
are done by the attendants or front desk personnel.
are done by the attendants or front desk personnel.
All office staff personnel that operate the attendant console or do console
operations at a backup telephone should be familiar with these procedures. If you
need extra copies of this document, contact your Lucent representative or order
more copies as described on the inside cover of this document.
operations at a backup telephone should be familiar with these procedures. If you
need extra copies of this document, contact your Lucent representative or order
more copies as described on the inside cover of this document.
Assumptions
It is assumed throughout this document that the user is familiar with the basic
operation of telephones and attendant consoles. If users have access to a
multimedia personal computer, there is training available on CD-ROM for basic
console and telephone operations.
operation of telephones and attendant consoles. If users have access to a
multimedia personal computer, there is training available on CD-ROM for basic
console and telephone operations.
Conventions
The following conventions are used in this document:
■
Buttons you press on the console are shown as follows:
RELEASE
button
The buttons shown in this document use label designations provided by
Lucent Technologies. Since the button labels can be customized for each
site, some button labeling may have different designations.
Lucent Technologies. Since the button labels can be customized for each
site, some button labeling may have different designations.
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