Avaya 6402D Mode D'Emploi
CHAPTER 9. GLOSSARY
Automatic Alternate Routing (AAR)
A system feature that allows up to four choices for private network calls from one customer
location to another.
location to another.
Automatic Route Selection (ARS)
A system feature that provides automatic selection from a preprogrammed sequence of the
least costly facilities for completing calls to the public network.
Automatic Route Selection (ARS) Warning Tone
A short burst of tone indicating the call is being completed on a toll trunk.
Backup Terminal
A telephone/voice terminal used with Centralized Attendant Service (CAS) to answer calls at
a branch location when the attendant at the main location is not available.
a branch location when the attendant at the main location is not available.
Barrier Code
A security code used to allow a remote user to access the system and to prevent
unauthorized access to the system.
Branch Locations
Telecommunications systems served by attendants at a centralized location.
Busy Tone
A low-pitched tone repeated 60 times a
is in use.
is in use.
Call Detail Recording and Reporting (CDRR)
minute—indicates
A service that records detailed call information on incoming
Call Vectoring
that the extension number dialed
and outgoing calls.
A highly flexible method of processing incoming Automatic Call Director (ACD) calls (and
other calls). Calls terminating at vectors use Vector Directory Numbers (VDNs).
other calls). Calls terminating at vectors use Vector Directory Numbers (VDNs).
Call Waiting Tone (Attendant)
An on-off, high-pitched tone—indicates that the number of incoming calls waiting equals or
exceeds the limit set for the attendant console.
exceeds the limit set for the attendant console.
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