Avaya 6402D Mode D'Emploi
CHAPTER 1. INTRODUCTION
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TROUBLESHOOTING PROCEDURES — This chapter provides instructions for
isolating, diagnosing, and correcting console troubles before calling for outside help.
It is intended for voice terminal and console users, and the System Manager. In
general, the troubles covered are simple and limited to small equipment areas.
Understanding the information in this chapter requires no specialized maintenance
knowledge beyond what a System Manager is expected to have. Most of the
procedures can be done at the users station. . The troubles that cause alarms are
beyond the scope of this chapter.
It is intended for voice terminal and console users, and the System Manager. In
general, the troubles covered are simple and limited to small equipment areas.
Understanding the information in this chapter requires no specialized maintenance
knowledge beyond what a System Manager is expected to have. Most of the
procedures can be done at the users station. . The troubles that cause alarms are
beyond the scope of this chapter.
Alarm troubles are the responsibility of trained
maintenance technicians at remote locations or on site. The information in this
chapter is divided into the following parts:
1.
Simple failures—How to troubleshoot simple voice terminal failures
2. Testing—How to test lamps and ringing
3. Alarms—How to interpret alarm lamps
4. Maintenance features—How to troubleshoot using special features
5 . System parameters— How to monitor the system parameters using the
System Management Terminal (SMT) (System 85) or the DEFINITY
Manager™
II
(Generic 2).
1-2