Avaya 3910 Mode D'Emploi

This System Programming procedure activates or deactivates the MUSIC ON
HOLD jack on the processor module. To provide recorded music or messages
to callers on hold, the jack must be active and an audio source must be
connected to the jack.

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If Music On Hold is Active, users with system phones (except an MLC-6)
can play Background Music through their phone’s speaker.

If the receptionist at extension 10 uses the Wake Up Service Button (#115)
to schedule wake up calls, the recipients hear music-on-hold when they
answer their wake up calls.

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If you have a voice messaging system, using Music On Hold is highly
recommended.

If Music On Hold is Not Active or if no audio source is connected, callers on
hold hear silence.

Transferred callers also hear music-on-hold until the call is answered.

The audio source must be connected to the control unit using an RCA
phono plug. For more information, see the PARTNER Plus Communications
System Installation guide.

The volume of the audio source can be adjusted using the music-on-hold
volume adjustment screw on the processor module. For more information,
see the PARTNER Plus Communications System Installation guide.

If the audio source develops trouble (such as a bad tape), you can quickly
turn it off by changing the Music On Hold setting to Not Active until you are
able to solve the problem.

If you use Music On Hold to broadcast certain copyrighted music or
material, including songs or other material from radio broadcasts, you may
be required to obtain the permission of the copyright owner. One way to
obtain permission is to contact ASCAP, BMI, and/or similar performing rights
organizations, to obtain a license. Or, you can purchase a Magic on Hold
system from AT&T, which does not require you to obtain such a license.
AT&T disclaims any liability arising out of the failure to obtain such a license,
if required.

1 = Active  

✔

2 = Not Active

Music On Hold (#602)