Avaya 3910 Mode D'Emploi

A code of up to 16 digits that is associated with

incoming or outgoing telephone calls. Entry of an
account code may be optional or  forced. If entered,

an account code appears on the call record for a
call. See also Call report and Forced Account
Code Entry.

A programmable telephone button that lets you dial
a series of digits simply by pressing that button. An
Auto Dial button can be used to store a feature
code, a phone number, or an account code so that
it can be dialed with one touch. See also
Programmable button.

A voice messaging system feature that answers
calls and routes them to the appropriate extension
based on caller responses to a recorded
announcement.  See also PARTNER Attendant and
Voice messaging system (VMS).

Telecommunications equipment (other than system
phones) that can be connected to the control unit.
Auxiliary equipment includes industry-standard
devices that can connect directly to the public
telephone network (such as standard phones or fax
machines) as well as devices that require the
interface provided by the control unit (such as a
loudspeaker paging system).

The bottom and rear portion of the plastic housing
that makes up the control unit. The backplane
distributes power to the system modules installed in
the control unit.

A feature that provides background music through
the speaker of an idle system phone for a user’s
work area. (Background Music plays the
pre-recorded material from the Music On Hold
audio source.)

A voice messaging system feature that lets callers
leave a message at an unanswered extension or
transfer themselves to another extension.

A line of information on a call report that includes
data fields such as call type, date, time,
called/caller number, and call duration.  See also
Account code and Call report.

A page of information that begins with a header and
lists incoming and outgoing calls to and from your
business on a call-by-call basis. See also Call
record and Call reporting.

A feature that provides records of call activity. Call
reporting is also referred to as Station Message
Detail Recording or SMDR.

A group of extensions that can be called
simultaneously by dialing a group calling code.
See also Hunt Group.

A feature that lets you control telephone use at
specific extensions.

A method of telephone programming that lets you
program individual extensions in the system from a
system display phone at extension 10 or extension
11. Centralized Telephone Programming is an
alternative to Extension Programming.

Glossary