Avaya 18d Mode D'Emploi
Exclusive Hold (F02)
Description
This feature prevents other extensions from picking up outside calls placed on
hold at a specific extension with a system phone.
hold at a specific extension with a system phone.
Related Features
You can use the fixed Hold button to put calls on regular hold (any extension
can pick up the held call).
Considerations
■
■
This feature is available only on system phones.
You can program an Exclusive Hold button on a system phone to use the
feature with one touch.
feature with one touch.
Programming
To program an Exclusive HoId button:
1.
Press
Feature
0
0
System Program
System Program
Central Tel Program
.
2.
Enter the extension number to be programmed with this feature.
3.
Press a programmable button.
4.
Press
Feature
0
2
.
5.
Program another button for this extension or press
Feature
0
0
to exit
programming mode.
Using
While active on an outside call on a system phone:
1.
Press the programmed button or press
Feature
0
2
to put the call on
Exclusive Hold.
The light next to the line button flutters green. At all other extensions, the
line appears busy (steady red).
The light next to the line button flutters green. At all other extensions, the
line appears busy (steady red).
2.
To retrieve the call, press the line button on which the call is held and lift the
handset or press
Spkr
.
You can pick up a call on Exclusive Hold only at the extension on which it
was put on Exclusive Hold.
was put on Exclusive Hold.
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Exclusive Hold (F02)