Avaya 18d Mode D'Emploi

This System Programming procedure lets you assign extensions to a Pickup
Group. When an outside call (not an intercom or transferred call) rings at an
extension in a Pickup Group, a user at any other extension in the system can
answer it by dialing the Pickup Group code. The Pickup Group feature is useful
when a user needs to answer outside calls on lines not assigned to his or her
phone. The system supports up to four Pickup Groups.

For instructions on answering calls in a Pickup Group, see Group Pickup.

■

■

An extension can be assigned to as many as four different Pickup Groups.

Extensions where extra alerts (such as a loud bell) are installed can be
assigned to a Pickup Group, to enable anyone who hears the alert to answer
the call.

1 = Assigned to group
2 = Not Assigned to group  

✔

To assign extensions to a Pickup Group:

1.

Press 

 

   

   

   

   

   

   

   

   

 .

2.

At the 

Group: 

prompt, enter a group number (1–4). For example, to select

group 1, press 

 

 . 

The display reads:

Pickup Group 1

Extension:

3.

Enter the number of the extension to be programmed. For example, to select
extension 29, press 

 

   

 .

4.

To assign or unassign the extension, press 

 

  

until the appropriate

value displays.

5.

At this point:

■

■

To assign or unassign another extension, press 

 

  

or 

 

 

until the extension number shows on the display. Then repeat Step 4.

To program another group, press  

 

   

  

and

enter a new group number. Then repeat Steps 3 and 4.

6.

Select another procedure or exit programming mode.

Pickup Group Extensions (#501)