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Epson B-310N Manuel D’Utilisation

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Maintaining Your Printer
131
Cleaning the Print Head
If you find that your printouts are unexpectedly faint or have gaps in them, you may be able 
to solve these problems by cleaning the print head, which ensures that the nozzles are 
delivering ink properly.
You can clean the print head from your computer using the Head Cleaning utility in the 
printer driver or from the printer by using the control panel or buttons.
Note:
❏
Clean the print head only if print quality declines; for example, if the printout is blurry or the color 
is incorrect or missing.
❏
Use the Nozzle Check utility first to confirm that the print head needs to be cleaned. This saves 
ink.
❏
When ink is low you may not be able to clean the print head. When ink is expended you cannot 
clean the print head. Replace the appropriate ink cartridge first.
&
Using the Head Cleaning Utility for Windows
Follow the steps below to clean the print head using the Head Cleaning utility.
1. Make sure the printer is turned on.
2. Make sure that no lights are indicating errors.
3. Make sure that letter/A4 size paper is loaded in the front paper cassette.
4. Right-click the printer icon on the taskbar, then select Head Cleaning.
If the printer icon does not appear, refer to the following section to add the icon.
&
5. Follow the on-screen instructions.
The 
P
Power light flashes while the printer performs the cleaning cycle.
c
Caution:
Never turn off the printer while the 
P
Power light is flashing. Doing so may damage the 
printer.
Note:
❏
If print quality has not improved after repeating this procedure, turn off the printer and wait for 
at least six hours. Then run the nozzle check again and repeat the head cleaning if necessary.