Epson 835 Notice D’Utilisation Abrégée

Problems and Solutions

■

Make sure the recipient’s fax machine is turned on and working.

■

Make sure the 

LINE

 port on the product is connected to a telephone wall jack. 

Verify that the telephone wall jack works by connecting a phone to it.

■

If the line has static, press 

Home

 and select 

Setup

, then select 

Fax Settings

, and then 

Communication

. Turn off the 

V.34

 and 

ECM

 

(Error Correction Mode) settings.

■

If the product is connected to a DSL phone line, you must have a DSL filter 
connected to the phone jack. Contact your DSL provider for the necessary 
filter.

■

If fax calls are disconnected when you hang up, make sure your phone or 
answering machine is connected to the 

EXT.

 port.

■

If an answering machine is connected, set the number of rings to answer for 
receiving faxes to be greater than the number of rings for the answering 
machine.

■

For the best print quality, use Epson papers (see page 11) and genuine Epson 
ink cartridges (see page 36).

■

If you notice light or dark bands across your printouts or they are too faint, 
run a nozzle check (see page 33) to see if the print head needs cleaning.

■

If you notice jagged vertical lines, you may need to align the print head. See 
the online User’s Guide for instructions.

■

The ink cartridges may be low on ink. Check your cartridge status (see 
page 35) and replace cartridges, if necessary (see page 37).

■

If you’re copying, place the document flat against the scanner glass. 

■

Clean the scanner glass with a soft, dry, lint-free cloth (paper towels are not 
recommended), or use a small amount of glass cleaner on a soft cloth, if 
necessary. Do not spray glass cleaner directly on the glass.