Gateway 600ygr Mode D'Emploi

Page de 332
280
Chapter 17: Troubleshooting
www.gateway.com
Make sure that your notebook is connected to the telephone line and the 
telephone line has a dial tone.
Make sure that the modem cable is less than 6 feet (1.8 meters) long.
Remove any line splitters or surge protectors from your telephone line, 
then check for a dial tone by plugging a working telephone into the 
telephone wall jack.
If you have additional telephone services such as call waiting, call 
messaging, or voice mail, make sure that all messages are cleared and call 
waiting is disabled before using the modem. Contact your telephone 
service to get the correct code to temporarily disable the service. Also make 
sure that the modem dialing properties are set appropriately.
To check the dialing properties in Windows XP:
1
Click 
Start
, then click 
Control Panel
. The Control Panel window opens. 
If your Control Panel is in Category View, click 
Printers and Other 
Hardware
.
2
Click/Double-click the 
Phone and Modem Options
 icon, then click the 
Dialing Rules
 tab.
3
Click the location from which you are dialing, then click 
Edit
.
4
Make sure that all settings are correct.
To check the dialing properties in Windows 2000:
1
Click 
Start
Settings
, then click 
Control Panel
. The Control Panel 
window opens.
2
Click/Double-click the 
Modems
 icon, then click 
Dialing Properties
 tab. 
The Dialing Properties dialog box opens.
Help and 
Support
For more information about dialing properties in 
Windows XP, click Start, then click Help and Support.
Type the keyword 
dialing in the HelpSpot Search box 
, then click the arrow.