KYOCERA km-c2520 Mode D'Emploi

Troubleshooting

9-2

The table below provides general guidelines for problem solving.

If a problem occurs with your machine, check the checkpoints and perform procedures indicated on 
the following pages. If the problem persists, contact your Service Representative.

The operation panel does 
not respond when the 
machine is switched on 
( | position).

Is the machine plugged in?

Plug the power cord into an AC outlet.

—

Pressing the Start key 
does not produce copies.

Is a message displayed on the touch 
panel? 

Determine the appropriate response to 
the message and take action 
accordingly.

The original size is not 
detected properly.

Are the originals loaded correctly?

When placing originals on the platen, 
place them face-down and align them 
with the original size indicator plates.

Refer to 
Operation 
Guide, 
Chapter 2

Place originals face-up in the optional 
document processor. 

Refer to 
Operation 
Guide, 
Chapter 2

Is the machine installed beneath 
fluorescent lights?

Do not install this machine beneath 
fluorescent lights.

—

Blank sheets are output. Are the originals loaded correctly?

When placing originals on the platen, 
place them face-down and align them 
with the original size indicator plates.

Refer to 
Operation 
Guide, 
Chapter 2

Place originals face-up in the optional 
document processor. 

Refer to 
Operation 
Guide, 
Chapter 2

Is the machine installed beneath 
fluorescent lights?

Do not install this machine beneath 
fluorescent lights.

—