Datamax O'Neil Hi-Temp 740525-106 Manuel D’Utilisation

o  Preferred payment method for truck charges is collect and due upon delivery (charged collect 

to customers account) 

o  Specific truck lines may be requested by customer, but please be advised that certain truck 

companies may not service all delivery areas. Some truck companies require 24-hour 

advance notification prior to pickup. 

o  Shipment methods and export documentation for international freight should be discussed 

with your sales representative. 

o  Freight quotes are estimates and subject to change without notice. 

o  Freight charges & handling fees will be prepaid and added to the invoice unless otherwise 

specified.

o  All payments must be in U.S. dollars. 

o  Datamax-O’Neil Printer Supplies accepts MasterCard, Visa and American Express at the time 

of order placement, C.O.D, or on account with proper verification and acceptance (No cash 

discount for credit card orders). 

o  Prepayments by wire transfer or check are also payment options for orders you wish to 

prepay.

o  If paying by credit card, credit card information must be provided at the time the order is 

placed. Any payment by credit card after the invoice has been generated from our system will 

be charged an additional 3% handling fee. 

o  In order to assure accuracy of information for quoting and order fulfillment, Datamax-O’Neil 

Printer Supplies requires that quote requests and orders be faxed or emailed to your 

representative. No verbal orders accepted for any reason. All orders will be acknowledged via 

email or fax within 24 hours upon receipt of purchase order. If you do not receive a 

confirmation, please call! 

o  As always, we strongly recommend that materials be tested in the actual application. Many 

variables can affect performance of materials even though the application appears to be in 

“specification” with the material, adhesive and ribbon combination. Please contact your 

representative for samples. Datamax-O’Neil Printer Supplies assumes materials ordered have 

been tested and accepted in the end-use environment. 

o  All will call orders must be scheduled 24 hours in advance. 

o  Custom and special order items are non-returnable. Stock products returned due to a 

purchasing error are subject to a 25% restocking charge if the product is returned in saleable 

condition. No returns will be accepted after 90 days from receipt of order. Request a Return 

Merchandise Authorization (RMA) number from your Account Service Representative. Please 

be sure to reference the RMA # on returned product to assure efficient processing of any 

pending credit. Product returned without RMA # is subject to refusal at our dock. 

o  Freight charges are non-refundable and customer is responsible for freight charges back to 

the factory. 

o  Your satisfaction is guaranteed. If you are not completely satisfied for any reason, we want to 

know. We will make each and every order right for you! 

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