Canon LV-7265 Manuel D'Instructions

7. Appendix

Common Problems & Solutions (

→ "Power/Status/Lamp Indicator" on page

Problem

Check These Items

Does not turn on or shut

down

• Check that the power cord is plugged in and that the power button on the projector cabinet or the remote control is on. See

pages

and

• Ensure that the lamp cover is installed correctly. See page

• Check to see if the projector has overheated or the lamp usage exceeds 2100* hours (up to 3100* hours : Quiet mode). See

page

. If there is insufficient ventilation around the projector or if the room where you’re presenting is particularly warm,

move the projector to a cooler location.

* LV-X7: 3100 hours (up to 4100 hours in Quiet mode).

• The lamp may fail to light. Wait a full minute and then turn on the power again.

• The lamp has reached the end of its usable life. Replace the lamp.

• When the lamp is turned off, the projector internal temperature is hot. If the power is turned on before the projector has

cooled down, the fan will run a short time before the lamp will turn on. If this happens, wait a couple minutes and turn on the

projector.

[LV-7365]

• Set [Fan mode] to [High altitude] when using the projector at altitudes approximately 5500 feet/1600 meters or higher. Using

the projector at altitudes approximately 5500 feet/1600 meters or higher without setting to [High altitude] can cause the

projector to overheat and the projector could shut down. Also the projector could not turn on due to the increased temperature

of the lamp after power off. If these happen, wait a couple minutes and turn on the projector.

[LV-7265/LV-7260/LV-X7]

• Select [High] in [Fan mode] if you use the projector at a high altitude or under low atmospheric pressure because LV-7265,

LV-7260, and LV-X7 do not have the [High altitude] option in [Fan mode]. Using the projector at a high altitude or under

low atmospheric pressure without setting to [High] can cause the projector to overheat and the projector could shut down.

Furthermore, the projector could not turn on due to the increased temperature of the lamp after power off. If these happen, wait

a couple minutes and turn on the projector.

Will turn off

• Ensure that the Power Management or Off timer is off. See page

No picture

• Use the INPUT button to select your source (LV-7365/LV-7265: Computer 1, Computer 2, Video or S-Video / LV-7260/LV-X7:

Computer, Video or S-Video). See page

. If there is still no picture, press the button again.

• Ensure your cables are connected properly.

• Use menus to adjust the brightness and contrast. See page

• Remove the lens cap.

• Reset the settings or adjustments to factory preset levels using the [Reset] in the Menu. See page

• Enter your registered Password if the Password function is enabled. See page

• When using with a notebook PC, be sure to connect between the projector and the notebook PC before turning on the power to

the notebook PC. In most cases signal cannot be output from RGB output unless the notebook PC is turned on after connecting

with the projector.

* If the screen goes blank while using your remote control, it may be the result of the computer's screen-saver or power man-

agement software.

• See also the next page.

Picture suddenly becomes dark • Move the projector to a cooler location, or set [Fan mode] to [High].
Color tone or Color balance is

unusual

• Check if an appropriate color is selected in [Screen color]. If so, select an appropriate option. See page

• Adjust [Color balance] in [Image adjustment]. See page

Image isn’t square to the

screen

• Reposition the projector to improve its angle to the screen. See page

• Use the Keystone correction function to correct the trapezoid distortion. See page

Picture is blurred

• Adjust the focus. See page

• Reposition the projector to improve its angle to the screen. See page

• Ensure that the distance between the projector and screen is within the adjustment range of the lens. See page

• Condensation may form on the lens if the projector is cold, brought into a warm place and is then turned on. Should this hap-

pen, let the projector stand until there is no condensation on the lens.

Picture is distorted

• Make sure the VGA cable is connected.

• Press the AUTO PC button on the projector cabinet or the remote control. See page

Flicker appears on screen

• Set [Fan mode] to other mode than [High altitude] when using the LV-7365 at altitudes approximately 5500 feet/1600 meters or

lower. Using the projector at altitudes less than approximately 5500 feet/1600 meters and setting to [High altitude] can cause

the lamp to overcool, causing the image to flicker. Switch [Fan mode] to [Auto] or [High]. See page

Image is scrolling vertically,

horizontally or both

• Use the INPUT button to select your source (LV-7365/LV-7265: Computer 1, Computer 2, Video or S-Video / LV-7260/LV-X7:

Computer, Video or S-Video). See page

• Adjust the computer image manually with the [Horizontal position] or [Vertical position] in the [Display settings]. See page

Remote control does not

work

• Install new batteries.See page

• Make sure there are no obstacles between you and the projector.

• Stand within 7 m (22 feet) of the projector. See page

Indicator is lit or blinking

• See the POWER/WARNING/LAMP Indicator on page

Cross color in RGB mode

• Press the AUTO PC button on the projector cabinet or the remote control. See page

• Adjust the computer image manually with [Clock] or [Tracking] in [Display settings] in the menu. See page

Whenever the projector is

turned on, a message prompt-

ing you to clean the filter will

be displayed

• Clean or replace the filter and then reset the Filter counter. See page

Press any button on the remote control or the projector cabinet to clear the message.

For more information contact your dealer.