ASUS Xonar HDAV1.3 Deluxe Mode D'Emploi

You can try these specific steps to uninstall/reinstall completely: 

Step 1: Please uninstall the program in the Control Panel. If you have other ArcSoft programs 

installed, please uninstall them too. Then delete the program files in "C:\Program 

Files\ArcSoft\TotalMedia Theatre" folder (the installation directory). 

Step 2: Delete all the files and the folders (including the hidden ones) in "C:\Documents and 

Settings\<username>\Application Data\ArcSoft" and "C:\Program Files\Common Files\ArcSoft" 

folders.  

Step 3: Clean up the registration files: 

1).Go to the Vista Start menu and click in the Start Search Dialog Box, type "regedit" and press 

Enter. 

2).Delete "[HKEY_LOCAL_MACHINE\SOFTWARE\ArcSoft]" and 

"[HKEY_CURRENT_USER\Software\ArcSoft]" these two nodes. 

Step 4: Reinstall TMT after rebooting the computer. 

 

 

 

 

1) Please try to disable your Anti-Virus software and then run the program again. Or you can 

add TMT into your "safe" list. 

2) If the above solution can't solve the problem. You may try the following steps: 

Please try these specific steps to uninstall/reinstall completely: 

Step 1: Please uninstall the program in the Control Panel. If you have other ArcSoft programs 

installed, please uninstall them too. Then delete the program files in "C:\Program 

Files\ArcSoft\TotalMedia Theatre" folder (the installation directory). 

Step 2: Delete all the files and the folders (including the hidden ones) in 

"C:\Users\<username>\Application Data\ArcSoft" and "C:\Program Files\Common 

Files\ArcSoft" folders.   

Step 3: Double check "archlp.sys" in "C:\WINDOWS\system32\drivers" has been deleted, if not, 

please deletes it manually. 

Step 4: Clean up the registration files: 

1).Go to the Vista Start menu and click in the Start Search Dialog Box, type "regedit" and press 

Enter. 

2).Delete"[HKEY_LOCAL_MACHINE\SOFTWARE\ArcSoft]"and"[HKEY_CURRENT_USER\S

oftware\ArcSoft]" these two nodes. 

Step 5: Reinstall TMT after rebooting the computer. 

If the above solutions still can’t help, please provide your DMP files if possible: 
1) Right click Computer->Advanced System settings->Advanced   
 2) Then select the Startup and Recovery-> Settings, and set the Write Debugging information 
mode as kernel memory dump. 
 3) Then get dump file which is named Memory.DMP in C:\Windows folder 
 

1) Please try to disable your Anti-Virus software and then run the program again. Or you can 

add TMT into your "safe" list.