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6.2 Hardware Problems (Power Failure, Abnormal Noise, etc.)
121
6.2
Hardware Problems 
(Power Failure, Abnormal Noise, etc.)
Symptom
Cause/Remedy
The printer will not switch on.
Is the power switched on?
Switch the power on by pressing the power switch to the <|> position.
Is the power cord firmly plugged into the power outlet?
Switch the power off, plug the power cord firmly into the power connector or power 
outlet, and switch the power back on. 
Is the printer plugged into a power outlet that supplies proper voltage?
Connect the printer to a power outlet that supplies the proper rated voltage or current. 
Do not share the power outlet with other devices. 
The display is blank.
The printer may be in the Power Saver mode. Press the
 
 <Power Saver> button on 
the control panel to exit the Power Saver mode.
If this does not remedy the problem, check if the power cord is firmly plugged into the 
power outlet, and reboot the printer.
If the problem still persists, the printer may be at fault. Contact your Customer Support 
Center or your dealer.
The printer makes odd noise.
Is the printer installed on a level surface?
Move the printer on a level and sturdy surface.
Are the paper trays pushed in completely?
Push the trays firmly into the printer.
A foreign object may be in the printer.
Switch the power off and remove the object. If the object cannot be removed without 
dismantling the printer, contact your Customer Support Center or your dealer.
Condensation formed in the 
printer.
On the control panel, set the interval that the printer switches to the Sleep mode to 
more than 60 minutes, and let the printer stand with its power on. After about an hour, 
the condensation disappears due to the heat inside the printer.
Refer to
• [Sleep Mode] (P. 97)
The printer does not switch to 
the Sleep mode.
Is the sleep mode disabled?
On the control panel, set [Sleep Mode] to [Enable].