Xerox DocuColor 12 Printer with Fiery X12 Guide De Montage

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Troubleshooting the Fiery
Cannot connect to Fiery with Fiery utilities
If users cannot connect to the Fiery, check the following:
• Fiery Setup—the appropriate network protocol must be enabled, with the correct 
parameters (for example, for TCP/IP, the IP address, etc.), and you must have 
published either the Print queue or the Hold queue. 
You can check these settings quickly by printing a Configuration page.
• On the client workstation—the appropriate network protocol(s) must be loaded, 
and your Windows directory should contain a configured Efinl.ini file.
Cannot connect to the Fiery with the Command WorkStation
If there is a problem connecting to the Fiery, an error message is displayed.
The problem can occur:
• When the Fiery is first turned on
• When the Fiery reboots
• When you have changed settings affecting the server address and have not 
reconfigured the connection to the server.
If you see this problem, try the following solutions, in order:
• A remote workstation running the Fiery utilities or Fiery WebTools may be 
interfering by obtaining status information. If possible, close the remote application, 
and try again to connect.
• Restart the Command WorkStation application and try again to connect.
• Check the configuration of the connection and modify it if necessary, or, delete the 
Efinl.ini file from the \WINDOWS directory and start over with the process of 
configuring the connection, as described in Getting Started.
• Reboot the Fiery.
See the Job Management Guide for information on other error conditions.