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How are SenderBase Reputation Scores (SBRS)
determined, and what do they mean?
Document ID: 118380
Contributed by Nasir Shakour and Enrico Werner, Cisco TAC
Engineers.
Oct 13, 2014
Contents
Introduction
How are SenderBase Reputation Scores (SBRS) determined, and what do they mean?
Related Information
Introduction
This document describes the meaning of SenderBase Reputation Scores (SBRS) and how they are determined.
How are SenderBase Reputation Scores (SBRS)
determined, and what do they mean?
SenderBase scores are assigned to IP addresses based on a combination of factors, including email volume
and reputation. 
Reputation scores in SenderBase may range from −10 to +10, reflecting the likelihood that a sending IP
address is trying to send spam. Highly negative scores indicate senders who are very likely to be sending
spam; highly positive scores indicate senders who are unlikely to be sending spam.
SenderBase is a designed to help email administrators better manage incoming email streams by providing
objective data about the identity of senders. SenderBase is akin to a credit reporting service for email,
providing data that ISPs and companies can use to differentiate legitimate senders from spam sources.
SenderBase provides objective data that allows email administrators to reliably identify and block IP
addresses originating unsolicited commercial email (UCE) or to verify the authenticity of legitimate incoming
email from business partners, customers or any other important source. What makes SenderBase unique is that
it provides a global view of email message volume and organizes the data in a way that it is easy to identify
and group related sources of email. SenderBase combines multiple sources of information to determine a
"reputation score" for any IP address. This information includes:
Email volume information provided by tens of thousands of organizations that regularly receive
Internet email
• 
Spam complaints received by the SpamCop service
• 
Information on other DNS−based blacklists
•